Financial institutions have been implementing new regulations through board-approved procedures for decades. As existing regulations are revised and new regulations are published existing procedures need to be updated. Procedure Updates are designed to simplify the task of updating existing procedures, regardless of where the existing requirement is lodged. Procedure Updates include operating procedures, controls and audit procedures. Each set of procedures are completely customizable. You may add the name of the financial instruction, the name of the person responsible for taking action, or make any other needed changes. The Regulation X Continuity of Contact Procedures Update contains an overview of the new §1024.40 requirements, a regulatory citation, the effective date, and includes operating procedures, control procedures, and audit procedures for the provisions of Regulation X that establish requirements for continuity of contact for borrowers with delinquent mortgage loans.