On May 7, 2019 the Consumer Financial Protection Bureau (CFPB) issued a proposed rule, contained in Regulation F, to implement the Fair Debt Collection Practices Act (FDCPA). The proposal establishes clear limits on the number of calls debt collectors may place to reach consumers on a weekly basis; clarifies how collectors may communicate lawfully using newer technologies, such as voicemail, email and text messages, that have developed since the FDCPA’s passage in 1977; and requires collectors to provide additional information to consumers to help them identify debts and respond to collection attempts.
Comments on the proposal will be accepted for 90 days following publication in the Federal Register, which is expected soon. A final rule would become effective one year after it has been published.
Read more:
CFPB Press Release
Proposed Regulation F
For additional discussion of this topic please visit our Forum.
Update:  The proposed rule was published in the Federal Register on May 21, 2019. The comment period ends on August 19, 2019.