Oral Disclosure Requirements


Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
  • #35648

    Is this the only way we can comply. We have covered borrowers that are currently stationed out of state. They have a Power of Attorney to sign the loan documents, but to send out the Closing Disclosure and the covered borrower statement we are wanting to send via Esign and call the borrowers to go over the disclosures. Does this comply?

    To comply with the oral disclosure requirement, the bank may:
    Provide the oral disclosure to the covered borrower in person, or
    Provide a toll-free telephone number to deliver the oral disclosures to a covered borrower. The
    toll-free number must be included on:
    The application, or
    With the written statement of the MAPR.


    Under the Military Lending Act a creditor shall provide to the covered borrower the following information before or at the time the borrower becomes obligated on the transaction or establishes an account for the consumer credit:
    (1) A statement of the MAPR applicable to the extension of consumer credit;
    (2) Any disclosure required by Regulation Z, which shall be provided only in accordance with the requirements of Regulation Z that apply to that disclosure; and
    (3) A clear description of the payment obligation of the covered borrower, as applicable. A payment schedule (in the case of closed-end credit) or account-opening disclosure (in the case of open-end credit) provided pursuant to paragraph (a)(2) of this section satisfies this requirement.

    The disclosures, items (1) and (3) above, but not item (2), must be provided:
    • In writing in a form the covered borrower can keep; AND
    • Orally.

    Sending the disclosure by email will suffice for the written disclosure. If you then call the borrower the transaction is toll-free for the borrower. However, the regulation specifically states the oral disclosure, if not provided in person, must be provided through a toll-free telephone number when the covered borrower contacts the creditor for this purpose. Your proposed action is questionable since you would be contacting the borrower, instead of the borrower contacting you, as required by the regulation.

    This is a minor point but could lead to a violation.

Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.