FORUM PROFILE

Is provisional credit reversal allowed if final notice after the 45/90 days?

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • July 24, 2019 at 12:41 pm EDT #15829
    TheBank
    Participant

    We give provisional credit to allow an extended investigation time to the 45/90 days. In one case the 45/90 days was incorrectly calculated and the final notice / provisional credit reversal (due to no error found) will be late. If we still provide the notice and provisional credit reversal within 3 days of the end of our investigation, are we allowed to reverse provisional credit? We realize we would be in violation of the timing, but does that cause the bank to not be allowed to reverse provisional credit?

    July 26, 2019 at 2:29 pm EDT #15843
    rcooper
    Member

    I don’t an error/violation of the timeframes would prohibit you from reversing provisional credit. I would suggest refunding any fees that resulted from the bank’s error.

  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.