Choosing to provide a coupon book is a business decision. If your FI is choosing to not provide these in the future you will just need to determine the date you will eliminate the practice and use that date as your go forward standard. Things to consider:
1. You can charge for the book if you have customers who would like one. However, you will not want to use it as a fee income opportunity. To avoid any potential UDAAP issues, the fee needs to be reasonable. IMO, reasonable will be the cost to the bank is passed off to your customer. If lenders are allowed to waive fees, this will be another one you will need to track and monitor to ensure customers are being treated the same.
2. Monthly statement for car loans – there is no regulatory requirement that FIs send out periodic statements for this type of loan. So not offering coupon books will not change the practice you are using today. There are FIs that do send out periodic statements on installment loans, however it is a business decision.
Best,
Kimberly
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