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A question we received from a member:
We are a Federal Reserve bank and at our last exam they focused on our escrow accounts. They looked hard at our annual analysis. They did not like that some borrowers had made more than 12 pmts. in a year (said should have been a principal reduction rather than full pmt.) and that some pmts. were partial payments rather than full payments. We are struggling with how to handle this and would like to hear some discussion on this. How do other banks handle posting of partial pmts. – do they allow partial pmts. and if not, what do they do with the funds when a partial pmt. is made. Also, how do they handle more than 12 pmts. in a year?
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