Texting Delinquent Loan Customers

Home » Topics » Fair Debt Collection Practices Act » Texting Delinquent Loan Customers

Tagged: FDCPA and Regulation F

This topic has 1 reply, 2 voices, and was last updated 5 months, 2 weeks ago by jholzknecht.

Viewing 2 posts - 1 through 2 (of 2 total)

Author

Posts
June 16, 2022 at 10:50 am EDT #37109

Cindy
Participant

Is anyone using text messaging as a way of contacting delinquent loan customers? I would appreciate any guidance, advice or what platform you may be using to do so.

June 22, 2022 at 2:38 pm EDT #37143

jholzknecht
Keymaster

I don’t have any platform suggestions, but I encourage you to double check the requirements of the Fair Debt Collection Practices Act and Regulation F, which have a substantial impact on the use of email or text in the collection of a debt.
Author

Posts

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.