[TheBank]

We have a check to be deposited to a customer’s account where it appears it is related to a loan, it says “read the note” at the top, so it looks like a check a company sends to fund a loan. The account holder mentioned that they received the check unexpectedly. I know we cannot place a reasonable cause to doubt hold due to a check being of a particular class or type of check, but does the fact that the account holder stated the check was unexpected support the reasonable doubt exception hold reason?

[Brent V]

From Regulation CC expert Deb Crawford of Gettechnical, Inc: “If you have a belief that it is fraud due to markings on the check, you could hold it. And you have customer conversation.”

[Author]

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