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We have recently encountered an issue where we are being told that we need to be inquiring as to a person’s residency status in order to make sure W8 BEN forms are being completed. If I have a loan situation where monitoring information cannot be collected, is it an issue to ask this information? It has been recommended that we ask “Is the US your tax home?” I don’t think we’ve ever had a non resident to request a mortgage loan, but we are being told that we should add this to our checklists to ask every customer.
Thank you
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