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Past: For our HELOC loans, we used the HUD-1 as part of our opening disclosure to detail non-financing charges, andf the customer initiled this. We changed platforms and disclosures since then, but an auditor spotted the older ones and said we needed to re-disclose and refund the fees on them. Not many customers or big $$, but still confusing to customers who were informed of all charges in the proper timeline.
Do you agree that we need to do the refunds and redisclose on amounts known and not disputed?
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