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We had a escrow customer bring in a tax bill this week that was due in October. In September we send all our escrow customers a letter reminding them to bring in there tax bills that they get in the mail. This customer did bring us two tax bills for her property and we paid them on time. The one she brought this week is for $20 on a few acres of her land. Does the bank need to pay the penalty or can we pay the penalty out of the customers escrow account?
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