[jholzknecht]

On July 20, 2021, Terri Sands delivered an information packed webinar for Compliance Resource on the topic of Effectively Investigating Debit Card Disputes while Balancing Debit Card Losses. One of many helpful hints that really resonated with me was to form a team with your customers to fight fraud. There are steps banks can take on their own to minimize fraud. Their are steps your customers, both consumer and commercial, can take to reduce fraud losses. But a truly effective fraud prevention program emerges when both groups combine their efforts.

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