- This topic has 2 replies, 3 voices, and was last updated 11 years, 9 months ago by .
-
Topic
-
I was recently at a conference and the speaker stated that even if you are a small servicer and are going to continue to send out coupon books instead of monthly statements, every one of your customers has to receive a coupon book even if they are ACH customers who never have received a coupon book. You would have to send them a coupon book stating that even though you are paying your payment ACH here’s your required coupon book. Is this correct information? I’m having trouble finding this about ACH customers.
Viewing 2 replies - 1 through 2 (of 2 total)
Viewing 2 replies - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.