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We have always counted Saturdays as a business day since our main bank and 2 branches are all open for business that day. However, the loan department and lending staff do not work on Saturdays, so now my supervisor thinks that we should not count Saturday as a business day. He found some information that said Saturdays are only counted as a business day if it is “a day in which the offices of the business are open to the public for carrying on SUBSTANTIALLY all of the entity’s business functions”. He’s saying that unless our lending departments are open then we are not open for doing substantially all our our business, as lending is a big part of our business. Our loan officers are basically on an “as needed” basis for working on Saturdays. Mostly they don’t work that day but if a customer needs something and Saturday is the only day they can come in, then they are to accommodate the customer and come in to help them.
Please let me know how the rules apply to our situation or if you need further clarification of my scenario.Thank you so much for your help!
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