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Our customers are given a detailed disclosure at account opening that describes our bounce protection program and they can choose to have bounce protection or not. Is there any requirement to send a notice once they actually receive it (for us it is after 90 days in good standing)? I went to a deposit seminar with Ken last year and I know he mentioned to beware of these notices because they can look like you are promoting bounce protection. I was thinking we would just do away with the notice, but I wasn’t sure if there was a requirement to let the customer know when they actually receive it?
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