[jeremy062098]

Are mobile ATMs that are used for emergency situations such as natural disasters or set up at festivals, etc. required to meet the ATM requirements of ADA Title III the same as “permanent” ATMs? We have a very small number of mobile ATMs used only for temporary purposes (emergencies, festivals) but it is known they are not ADA compliant due to the steps up to the ATM.

Are there regulatory risks with institutions being reduced to drive-thru only due to staffing shortages, reducing access to ADA-compliant ATMs that may only be located inside the branch? Not sure if drive-up ATMs are typically ADA-compliant.

[jholzknecht]

I am not aware of a mobile ATM exception to the ADA requirements for ATMs.

Drive-up ATMs should be ADA compliant.

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