Description
Of all the “consumer protection regulations”, none are more consumer-protective than Reg E. Few are as heavily examined by the supervisory agencies, either. Moreover, electronic transactions are massively used, and unauthorized use is rampant.
These facts knit together into a tight snare that can easily entrap financial institutions. Reg E, in addition to being highly favorable to consumers, is immensely complex. Misapplying a provision is easy to do, but can easily bring criticism at your next exam. Conversely, being too conservative and / or granting Reg E protections too broadly beyond the regulatory requirement leaves you unnecessarily “giving away” the bank.
Join this Reg E deep dive to:
- Learn the core foundational truths of Reg E
- Deeply understand what “error resolution” actually entails, including:
- What is (and is not!) an error
- What is (and is not!) an unauthorized transaction
- How to properly calculate consumer-liability amounts
- How to get provisional credit right
- How to apply these truths in a practical way, every day
- Beyond error resolution, dive into the other provisions of Reg E that matter too, including:
- All disclosure requirements
- Prepaid account rules
- Overdraft rules
- Remittance transfer rules
This is vital information for you to know as a compliance professional. Rebekah Leonard, our presenter, has been on the front lines of compliance for 20+ years, and lived (and is still living!) these things. She’s implemented and been examined on these rules, fielded complaints about them, and advise banking staff on the crucial minutia all.the.time. She has the perspective and insight to share!
* Please note that the recording links will be delivered to you via a downloadable word document in your confirmation e-mail. The materials that correspond with the recording will be automatically delivered upon purchasing via email from the website.
