Description
Fraud can impact almost every area of our institution. In this on-demand session we will discuss how to develop effective procedures to respond when you or your accountholders are victims of a fraudulent incident. Specifically, we dive into how to respond to check fraud, debit card fraud, elder financial exploitation, wire fraud and a cyber incident. We will utilize regulatory rules, requirements and guidance as well as real world best practices.
Learning Objectives:
- Identify red flags for current types of fraud and scams facing your financial institution and your accountholders.
- Recognize counterfeit checks before they become check fraud losses.
- Understand UCC requirements for returning fraudulent checks
- Detail Reg E Error Resolution requirements for unauthorized transactions due to debit card or ACH fraud
- Determine the available course of action in responding to wire fraud
- Discuss risk management practices and controls.
- Implement procedures for employees to report suspected instances of fraud
- Utilize provided tools to understand the reporting requirements and guidance of the Bank Secrecy Act, FTC and other agencies
- Prepare for conversations with your customers concerning fraud, including your elderly accountholders
* Please note that the recording access will be delivered to you via a downloadable document in your confirmation e-mail. The materials that corresponds with the recording will be automatically delivered upon purchasing via email from the website.
