Description
Retail AML/CFT Training can often be met with resistance and conflicting priorities. Compliance may be viewed as a barrier to account opening, sales goals, and other responsibilities that retail staff has. A well-developed training program can help bridge the gap between perception and reality and aid the AML/CFT Officer in building trust and encouraging suspicious activity referrals.
Part of obtaining buy-in from staff is understanding what their responsibilities and priorities are in addition to BSA Compliance and presenting material in a way that explains the “why” of what we do rather than just the “what” and the “how.” Demonstrating that the questions we ask for compliance may have multiple uses, including increasing cross-selling and sales opportunities may help keep the attention and interest of your audience.
In this on-demand session, we will discuss training strategies for retail and include a sample presentation that you can use to aid in your training program.
Key takeaways:
- Identify barriers to retail participation and attentiveness to training
- Discuss methods of communication to make AML/CFT relevant to issues that impact retail
- Identify red flags of suspicious activity for retail transactions
- Identify SAR filing requirements for application fraud, identity theft, and other misrepresentations
- Discuss CTR aggregation rules and key CTR data fields
* Please note that the recording links will be delivered to you via a downloadable word document in your confirmation e-mail. The PowerPoint that corresponds with the recording will be automatically delivered upon purchasing via email from the website.
