Description
Financial institutions process federal government ACH payments every day. However, when a Death Notification Entry (DNE) is received or a federal reclamation notice arrives, the rules change quickly and the stakes are high.
While the Nacha Operating Rules continue to apply, federal government payments follow additional and sometimes very different requirements outlined in the Green Book. Recent updates to Chapter 5 of the Green Book now require financial institutions to submit all reclamation responses through the Automated Reclamation Processing System (ARPS) via Treasury’s Pay.gov portal. Paper remittances are no longer accepted.
This practical, example driven on-demand session explains what is different, how to respond correctly, and where financial institutions most often make costly mistakes.
You will also learn how federal agencies, including the U.S. Department of the Treasury’s Bureau of the Fiscal Service, the Defense Finance and Accounting Service (DFAS), and the Federal Reserve Bank of Philadelphia, now deliver ACH reclamations via FedMail®, and how to enroll in this required email notification process.
Why
Federal ACH reclamations are not handled the same way as commercial reclamations. Misunderstanding these differences can expose your institution to unnecessary liability, compliance violations, and operational risk.
This on-demand session removes uncertainty by providing clear, actionable guidance on:
- Handling benefit payments after death
- Responding to government reclamations accurately and on time
- Understanding RDFI liability under federal versus commercial rules
- Navigating updated Green Book requirements with confidence
What You Will Learn
During this on-demand session, you will gain clarity on:
- Updates to Chapter 5 of the Green Book, including mandatory ARPS submission requirements
- Step by step processes for handling Death Notification Entries (DNEs)
- Required return timeframes for benefit payments made to deceased accountholders
- Proper use of return reason codes for federal benefit payments
- How to process and respond to Federal Government Reclamations
- Response deadlines and liability considerations for RDFIs
- A side by side comparison of Commercial Reclamations and Federal Government Reclamations
- How to complete the Federal Reserve Bank FedMail® Request Form to receive ACH reclamation notices electronically
- How to handle misdirected payments and understand your institution’s liability
Real world scenarios and examples are used throughout the session to demonstrate how the rules apply in daily operations.
Who
This on-demand session is designed for:
- ACH and payments operations staff
- Bank operations managers and payment professionals
- Risk, compliance, and audit personnel
- CEOs and CFOs seeking a clearer understanding of institutional liability
- New employees in the payments industry
- Aspiring and current Accredited ACH Professionals (AAPs) seeking continuing education credits
* Please note that the recording links will be delivered to you via a downloadable PDF in your confirmation e-mail. The PowerPoint that corresponds with the recording will be automatically delivered upon purchasing via email from the website.
