[jsecor]

Our bank ABC deposits all the tellers daily work at another institution, bank XYZ. So bank XYZ notifies our bank of NSF checks by fax. Once our institution receives the fax notice from Bank XYZ we either do nothing and wait for the paper check copy to be received in the mail from Bank XYZ then do our chargeback once we have the copy in hand and send the customer the check 21 notice and check or we get the fax notice from bank XYZ and place a specific exception hold on the account while we wait on the mailed paper copy then once it’s received we take the hold off and do the chargeback and send the check 21 notice. My question is by placing a hold on the customers checking account while we wait on the mail, do we need to send the customer a reg CC notice due to the hold?

[rcooper]

We apologize we overlooked your question. If you are placing a hold on the deposit you would need to provide a delayed availability notice.

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