1024.17(i)(2)(4)(iii): Short year statement upon loan payoff. If a borrower pays off a federally related mortgage loan during the escrow account computation year, the servicer shall submit a short year statement to the borrower within 60 days after receiving the payoff funds.
You should check with your processor (if your contact isn’t providing the help you need talk to someone else) to see what needs to be done to in order to complete the short year statement.