The ACH Returns Process: Navigating Day 2 to 60

Understanding the ACH Return Process!
In this webinar, you’ll break down one of the most important, and often misunderstood, parts of the ACH Network: the return process. You’ll learn how and why returns occur, the responsibilities of ODFIs and RDFIs, and the timelines that govern each return reason code. We’ll walk through common scenarios, consumer vs. corporate return rules, unauthorized vs. administrative returns, and what financial institutions must do to stay compliant with Nacha requirements.

Whether you’re new to ACH or looking to sharpen your operational readiness, this session gives you the clarity and confidence to handle ACH returns accurately and efficiently.

Who Should Attend:
This session is ideal for:

• ACH operations professionals and payment processors.
• Compliance officers and risk management personnel.
• Customer service teams managing ACH disputes and returns.
• Banking professionals seeking to deepen their knowledge of ACH return rules and timelines.
• Financial institution staff preparing for Accredited ACH Professional (AAP) certification.
• Anyone involved in the processing or oversight of ACH transactions and returns.