Description:
Bank robbery is one of the most serious threats facing financial institutions. Though we have seen a decline in the number of cases recently, bank robberies can still happen anywhere at any time. Being prepared is the best way to protect your employees, your customers, and your assets.
This session takes a thorough approach to robbery preparedness. We’ll focus on three key phases—prevention, response, and recovery. You’ll learn how to reduce your risk, respond safely in the moment, and support your team in the aftermath.
We’ll examine common robbery tactics and look at why some locations are more likely to be targeted. Participants will identify behavioral and environmental vulnerabilities that robbers exploit and gain practical strategies to deter crime and handle high-stress situations with confidence.
Just as important, we’ll cover what happens after the incident. From assisting law enforcement to managing trauma, recovery plays a critical role in restoring safety and trust. This training will help you strengthen your institution’s overall readiness and resilience.
Session Highlights:
- Spotting and fixing security weak spots
- Deterring crime through daily habits and design
- Recognizing robbery trends and tactics
- How to respond safely during a robbery
- What to do and what not to do
- Why your observations are so important
- First steps to take after a robbery
- Helping employees process the event
- Partnering with law enforcement effectively
- Real-life lessons from past cases
Presenters:
Carol Dodgen
A nationally recognized speaker, Carol earned her master’s in criminal justice and has provided training for over 175,000 corporate, financial, manufacturing, utility, law enforcement, and security personnel over the past 26 years. Before forming her company, Carol served as the security training officer for Compass Bank and spent several years as an adjunct criminal justice college instructor. Carol has earned her CPD (Crime Prevention Through Environmental Design) professional designation, and provides instruction on Crime Prevention, Robbery Prevention and Response, Workplace Violence Prevention and Response, Active Shooter, Lone Worker Security, and Preparing for After the Violence. Carol has produced several video and e-learning training programs on these subjects, and most recently created a Robbery Response Kit for employees of financial institutions.
Carol is a current member and past chapter president of the American Society of Industrial
Security (ASIS), a past board member for the Alabama Women in Business, and currently
serves on the board of BlueWatch Foundation, a non-profit organization dedicated to the professional, emotional and spiritual development of law enforcement and their families. In 2009, Carol was appointed by the governor to serve on the Alabama Security Regulatory Board. Dodgen Security Consulting Company, LLC is a certified woman-owned business through the State of Alabama.
March 17, 2026