Description:
Of all the “consumer protection regulations”, none are more consumer-protective than Reg E. Few are as heavily examined by the supervisory agencies, either. Moreover, electronic transactions are massively used, and unauthorized use is rampant.
These facts knit together into a tight snare that can easily entrap financial institutions. Reg E, in addition to being highly favorable to consumers, is immensely complex. Misapplying a provision is easy to do, but can easily bring criticism at your next exam. Conversely, being too conservative and / or granting Reg E protections too broadly beyond the regulatory requirement leaves you unnecessarily “giving away” the bank.
Join this Reg E deep dive on December 10th to:
- Learn the core foundational truths of Reg E
- Deeply understand what “error resolution” actually entails, including:
- What is (and is not!) an error
- What is (and is not!) an unauthorized transaction
- How to properly calculate consumer-liability amounts
- How to get provisional credit right
- How to apply these truths in a practical way, every day
- Beyond error resolution, dive into the other provisions of Reg E that matter too, including:
- All disclosure requirements
- Prepaid account rules
- Overdraft rules
- Remittance transfer rules
This is vital information for you to know as a compliance professional. Rebekah Leonard, our presenter, has been on the front lines of compliance for 20+ years, and lived (and is still living!) these things. She’s implemented and been examined on these rules, fielded complaints about them, and advise banking staff on the crucial minutia all.the.time. She has the perspective and insight to share!
Presenters:
Rebekah Leonard, CRCM
Rebekah is the owner of Elucidate LLC, a compliance training and consulting company. Elucidate means to “make clear, explain, throw light upon”, and describes Rebekah’s desire to illuminate the complexities of compliance with passion and fun. She’s created and produced a TRID music video parody and several Compliance Breakout escape rooms, which she frequently provides at state banking compliance conferences. She is an accomplished speaker and regularly provides webinars through BOL and Compliance Resource. Rebekah is currently serving as the VP Director of Compliance for a $6 Billion community bank in Montana. She began her career in 1995 at a private lending company, but soon settled into banking, where she’s covered nearly all of it – customer service and teller work, loan processing and review, and security and business continuity. She now oversees CRA, BSA and all aspects of compliance as a senior leader. She has successfully navigated numerous FDIC Compliance, CRA, and BSA Exams. Rebekah has a bachelor’s degree in Organizational Leadership from Chapman University (Magna cum Laude), attended the American Bankers Association National Compliance School in 2003, and has held her Certified Regulatory Compliance Manager designation since 2006. She is a BOL Compliance Guru.
December 10, 2024