Redlining – The Collision of Fair Lending and CRA

July 27, 2022



Register by June 17th and take advantage of our Early Bird Pricing!

All registrations to Compliance Resource webinars include five live connections AND the recording of the webinar (guaranteed for one year).

Redlining – The Collision of Fair Lending and CRA has been submitted to ABA Professional Certifications for CE credit review and is pending approval. Once we receive notification of the credit approval, we will notify attendees.


From 2016 through 2020, federal fair lending enforcement actions against financial institutions ground to almost a complete stop. The only area in which actions continued was redlining. Redlining is:

  • Usually cited as a fair lending violation;
  • Frequently listed as a weakness in a Community Reinvestment Act (CRA) management system;
  • Quite often listed as both a fair lending and a CRA concern.

Fair lending laws, the Equal Credit Opportunity and Fair Housing Acts, prohibit illegal discrimination on a prohibited basis. CRA deals with income disparities, requiring financial institutions to meet the needs of their entire community, including low- and moderate-income areas.

In redlining cases, lending policies result in a lack of lending in certain areas. The financial institutions simply fail to meet the credit needs of its selected assessment area. The populations of the redlined areas are often high minority (fair lending) and low income (CRA). That is the collision of fair lending and CRA.

In mid-2019 redlining cases appeared in back-to-back months.

  • On June 13, 2019 The Department of Justice (DOJ) and the U.S. Attorney’s Office for the Southern District of Indiana filed a complaint and settlement agreement, resolving allegations that First Merchants Bank engaged in lending discrimination by “redlining” predominantly African-American neighborhoods within Indianapolis, Indiana.
  • On July 29, 2019 the U.S. Department of Housing and Urban Development (HUD) announced that it has approved a Conciliation Agreement between the California Reinvestment Coalition and CIT Group, Inc., and CIT Bank, N.A., dba OneWest Bank, resolving allegations that the bank engaged in lending discrimination by “redlining” in the Los Angeles region.

In mid-2020 another redlining case was initiated; a most unusual case.

  • On July 15, 2020, the Consumer Financial Protection Bureau (CFPB) filed a lawsuit against Townstone Financial, Inc., a nonbank retail-mortgage creditor based in Chicago, for violations of the Equal Credit Opportunity Act (ECOA); its implementing regulation, Regulation B; and the Consumer Financial Protection Act (CFPA).

In the last three months there has been an explosion of redlining issues:

  • On August 20, 2021, the DOJ and the Office of the Comptroller of the Currency (OCC) announced coordinated actions to address allegations of redlining by Cadence Bank N.A.
  • On October 22. 2021, the CFPB and the DOJ, in cooperation with the Office of the Comptroller of the Currency (OCC), took action to put an end to alleged redlining by Trustmark National Bank in majority-Black and Hispanic neighborhoods in the Memphis metropolitan area.
  • On October 22, 2021, the DOJ announced the launch of a new Combatting Redlining Initiative.
  • On October 22, 2021, CFPB Director Rohit Chopra said that the CFPB will be watching for “digital redlining, disguised through so-called neutral algorithms, that may reinforce the biases that have long existed.”

The concept of Reasonable Expected Marketing Area (REMA) has been used by regulators in recent years. REMA is not defined by law, is not covered in fair housing or CRA regulations, and is barely mentioned in examination procedures. For such a poorly defined concept it has caused big problems for many financial institutions.

The CRA regulations are in the process of being revised. The OCC, FDIC and Federal Reserve Board have not completed their CRA revisions. The program discusses how the concept of redlining is impacted by the revised CRA regulations.


This program explains the concept of redlining and how to avoid the problem. It reviews recent redlining cases analyzing the problems in each institution that lead to the redlining charges, the penalties imposed, and the corrective action required in each case. It clarifies the concept of REMA.

Participants receive a detailed manual that serves as a handbook long after the program is completed.


Upon completion of this program participants understand:

  • The concept of redlining;
  • The interagency examination procedures used by the federal financial institution regulatory agencies to detect redlining;
  • Steps to detect potential redlining and actions to take to minimize problems;
  • The concept of Reasonable Expected Marketing Area and its impact in redlining cases;
  • The issues present in the three recent redlining cases, the penalties imposed on each institution and the corrective action ordered by the regulators; and
  • How the revised CRA regulations may impact the concept of redlining.


This program is designed for members of the board of directors, managers of all lending departments, bank counsel, compliance officers, loan officers, and auditors.

This program will start at 11:00 AM EDT, 10:00 AM CDT, 9:00 AM MDT, or 8:00 AM PDT

Recording Include

This webinar will be recorded and sent to all registrants. You will receive links to the recording following the program. These recordings have unlimited viewings and are available for up to one year.

Register by June 17th and take advantage of our Early Bird Pricing!


Jack Holzknecht

Jack Holzknecht is the CEO of Compliance Resource, LLC. He has been delivering the word on lending compliance for 46 years. In 41 years as a trainer over 155,000 bankers (and many examiners) have participated in Jack’s live seminars and webinars. Jack’s career began in 1976 as a federal bank examiner.  He later headed the product and education divisions of a regional consulting company. There he developed loan and deposit form systems and software. He also developed and presented training programs to bankers in 43 states. Jack has been an instructor at compliance schools presented by a number of state bankers associations. As a contractor he developed and delivered compliance training for the FDIC for ten years. He is a Certified Regulatory Compliance Manager and a member of the National Speakers Association.

Kimberly Boatwright

Kimberly Boatwright is EVP and Director of Risk and Compliance at Compliance Resource, LLC and has more than a two decades of experience working in the financial services industry. Ms. Boatwright is a well-regarded financial industry risk and compliance professional with a strong background in program development and implementation. She is a thought leader who specializes in Fair Lending, Anti-Money Laundering, OFAC and consumer compliance. During her career she has worked for and consulted with all types of financial institutions helping to establish and evolve compliance and risk programs. She is a frequent public speaker, trainer, and author on compliance and risk management topics. Kimberly is a Certified Regulatory Compliance Manager and a Certified Anti-Money Laundering Specialist

Webinar Icon
Price: $0.00
Start Time: 11:00 am EDT
End Time: 1:00 pm EDT

July 27, 2022

Sorry, this event is expired and no longer available.