Description:
Financial institutions greatly benefit from keeping an eye on the consumer compliance enforcement actions and examination findings reported by regulators. After all, the issues facing one institution are highly likely to be a universal challenge facing others.
Learning about the “hot buttons” pushed by examiners helps compliance officers understand the focus of regulator oversight to better prepare for their own exams, which is all the more important in our current uncertain “deregulatory(?)” environment. Regardless of supervisory shifts, most consumer compliance themes have remain unchanged, and the repetitive pain points plaguing financial institutions continue to exist.
So what’s hot right now? Plenty! Here’s what’s making news and being reported by examiners:
- FinTech partnerships / BaaS / Third Party Management
- FDIC Insurance misrepresentations
- TRID errors – reimbursable! – related to ToP and TiP
- RESPA Section 8
- Fair Lending
- Flood
- Credit Card lending
- HMDA
- Military Service Members
- Truth in Savings disclosure errors
- Reg CC hold errors
- Reg E dispute errors
- Compliance Management System deficiencies:
- Risk management (Board and Senior Management)
- Monitoring
- Training (often due to turnover)
- Root Cause Analysis
Tune in to learn what Rebekah is seeing through regulatory agency reports, as well as what she is hearing straight from the examiners, and anecdotally from other financial institutions.
WHO SHOULD ATTEND:
Compliance staff, bank managers, risk managers, policy makers, loan managers, operations managers, and audit staff.
Presenters:
Rebekah Leonard, CRCM
Rebekah is the owner of Elucidate LLC, a compliance training and consulting company. Elucidate means to “make clear, explain, throw light upon”, and describes Rebekah’s desire to illuminate the complexities of compliance with passion and fun. She’s created and produced a TRID music video parody and several Compliance Breakout escape rooms, which she frequently provides at state banking compliance conferences. She is an accomplished speaker and regularly provides webinars through BOL and Compliance Resource.
Rebekah is currently serving as the VP Director of Compliance for a $6 Billion community bank in Montana. She began her career in 1995 at a private lending company, but soon settled into banking, where she’s covered nearly all of it – customer service and teller work, loan processing and review, and security and business continuity. She now oversees CRA, BSA and all aspects of compliance as a senior leader. She has successfully navigated numerous FDIC Compliance, CRA, and BSA Exams.
Rebekah has a bachelor’s degree in Organizational Leadership from Chapman University (Magna cum Laude), attended the American Bankers Association National Compliance School in 2003, and has held her Certified Regulatory Compliance Manager designation since 2006. She is a BOL Compliance Guru.
February 12, 2026