When mortgage fraud red flags surface, how your team responds can make the difference between a well-managed incident and a serious compliance, financial, or reputational problem. Quality Control alerts, suspicious employment or income patterns, and odd occupancy stories are only the beginning—your investigators need a clear, repeatable process for digging into the file, asking the right questions, and documenting their findings in a way that stands up to examiner and law-enforcement scrutiny.
This practical, 90-minute webinar walks your team step-by-step from the first QC alert all the way through a completed fraud write-up. Using real-world scenarios, we’ll show you how to think like an investigator, stay grounded in the loan file, conduct effective borrower interviews, and categorize fraud so your reporting is clear and consistent. If your QC, underwriting, BSA/AML, or compliance staff ever touch potential mortgage fraud, this is a session they shouldn’t miss.
What You’ll Learn
Participants will walk away better able to:
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Respond confidently when QC raises a fraud red flag (employment, income, occupancy, etc.).
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Organize a mortgage fraud investigation without getting overwhelmed by the size of the loan file.
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Zero in on key documents (1003, 1008, CD, W-2s, paystubs, bank statements, VOEs) to quickly understand what’s really going on.
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Verify income and employment independently using tools, transcripts, and direct contact with employers—while watching for common scheme patterns.
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Conduct borrower interviews like a professional investigator, using effective, non-accusatory questions that elicit useful information.
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Recognize potential collusion between borrowers and third parties such as loan officers, CPAs, real estate agents, appraisers, or internal staff.
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Document findings in a clear, SAR-style narrative that ties together facts, verifications, and interviews.
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Categorize the issue into common fraud buckets (employment, income, occupancy, identity theft, straw buyer, appraisal fraud, etc.) to simplify reporting and follow-up.
You’ll leave with a practical framework and language your team can use on the very next investigation they handle.