About Us
Empowering Financial Institutions Through Knowledge
At COMPLIANCE RESOURCE, we understand that navigating the complex regulatory landscape in the banking sector can be challenging. That's why we are dedicated to empowering financial institutions with the most comprehensive and effective regulatory compliance training solutions.
Our unique value proposition lies in our commitment to transforming the way financial institutions view and manage regulatory compliance. We believe that regulatory compliance is not just an obligation, but an opportunity - an opportunity to build a stronger, more resilient, and more competitive institution.
Tailored Training Solutions
We know that every bank is unique, which is why our training programs are designed to be customizable to meet your specific needs. Our courses cover a wide range of regulatory compliance topics and are designed to cater to all levels within your institution, from new hires to senior executives. Our curated compliance training plans take the guess work out of training and save compliance officers time.
Cutting-Edge Knowledge
In the fast-paced world of banking, keeping up-to-date with regulatory changes is crucial. Our team of experts is continuously monitoring the regulatory landscape to ensure our training materials are always current, relevant, and effective. When you choose COMPLIANCE RESOURCE, you're choosing a partner committed to your ongoing success.
A Focus on Application
Our training goes beyond merely imparting knowledge. We strive to cultivate a deep understanding of regulatory compliance, fostering a culture of ethical behavior and good governance within your organization. We do this by focusing on the practical application of rules and regulations, enabling your team to tackle real-world challenges confidently and competently.
Driving Value Through Learning
At COMPLIANCE RESOURCE, we're not just delivering training; we're driving value. By enhancing the knowledge and skills of your workforce, we help improve productivity, boost customer satisfaction, mitigate risk, and enhance your bank's reputation. In other words, we help turn regulatory compliance into a competitive advantage.
We invite you to explore our diverse range of training solutions at www.mycomplianceresource.com. Let's redefine compliance training together, turning it from an obligation into an opportunity.
AUDREY SULLIVAN
Director of Marketing
Audrey is an agile marketer and most recently served as the marketing manager at a training and events company dedicated to the financial and health care industries. She joined the team in 2022 and is focused on ensuring COMPLIANCE RESOURCE continues to be your number one compliance training partner. Audrey is a graduate of the University of South Carolina and daydreams about one day solving crimes from an old house in Maine just like Murder, She Wrote.
Connect with Audrey on LinkedIn.
BRENT VINCENT
Director of Operations
Brent manages the operations and is instrumental in producing hundreds of training sessions annually. Brent oversees the security of customer information and all online transactions and is critical to the success of the Community Forum and the Compliance Marketplace. Brent holds a degree in Computer Engineering Technology from Sullivan Institute of Technology and Design and a BA in Business Studies from Sullivan University. Brent is also ABA certified in Lending and Deposit Compliance.
Connect with Brent on LinkedIn.
KIMBERLY BOATWRIGHT, CAMS CRCM
Executive Vice President of Risk and Compliance
Kimberly has more than two decades of experience working in the financial services industry as a risk and compliance professional. Kimberly has a strong background in program development and implementation. During her career, she has worked for and consulted with all types of financial institutions helping to establish and evolve their compliance programs. Kimberly came on board at COMPLIANCE RESOURCE in 2022 and loves helping other compliance professionals manage their compliance departments as efficiently as possible. She is a Certified Regulatory Compliance Manager, a Certified Anti-Money Laundering Specialist, and holds a bachelor’s degree from the University of Nebraska at Omaha. A proud mom of three, Kimberly loves nothing more than spending time with her family.
Connect with Kimberly on LinkedIn.
TREY SULLIVAN
Managing Partner
Trey joined COMPLIANCE RESOURCE in 2022 and serves as Managing Partner. Having founded, managed, and grown several compliance companies previously, Trey brings over 20 years of experience to the company. Trey will help manage the firm and provide strategic direction with the intention of growing the company while maintaining the high-quality solutions COMPLIANCE RESOURCE is known for.
Connect with Trey on LinkedIn.
KIMBERLY BOATWRIGHT, CRCM, CAMS
Kimberly Boatwright is EVP and Director of Risk and Compliance at Compliance Resource, LLC and has more than a two decades of experience working in the financial services industry. Ms. Boatwright is a well-regarded financial industry risk and compliance professional with a strong background in program development and implementation. She is a thought leader who specializes in Fair Lending, Anti-Money Laundering, OFAC and consumer compliance. During her career she has worked for and consulted with all types of financial institutions helping to establish and evolve compliance and risk programs. She is a frequent public speaker, trainer, and author on compliance and risk management topics. Kimberly is a Certified Regulatory Compliance Manager and a Certified Anti-Money Laundering Specialist.
BARBARA BOCCIA, CRCM, MBA, JD
Barbara Boccia has more than 20 years of regulatory compliance experience as a compliance practitioner and consultant across the broad range of A-to-Z consumer regulations, including a deep expertise with principle-based regulations such as UDAAP. She has worked with financial institutions and fintechs of all sizes, supporting exams before the CFPB, Federal Reserve, OCC, FDIC, and NCUA.
Boccia is a well-known industry thought-leader, has presented at many industry events including for the ABA, CBA, and ICBA; and has written articles like “Managing UDAAP in the Digital Age” for ABA and “UDAAP Controls For Managing Risk” for the Journal of Financial Compliance. She is a member of the ABA Risk and Compliance Editorial Board.
She can be contacted via LinkedIn.
DEBRA J. GEISTER
Debra Geister has been a Financial Crimes Strategist and Industry Contributor for more than 20 years. She has worked with the leading AML and RegTech providers in the industry to help improve money laundering and fraud detection systems. She is currently a Vice President of Regulatory and Compliance products at Socure, Inc. Geister also founded Section 2 Financial Intelligence Solutions, LLC. The company focuses on solutions for identification and detection of transnational criminal organizations (TCO) and the mechanisms of fraud and money laundering. They specialize in investigator “hybrid threat” training, precision scenario development and risk assessment services. Prior to S2, Ms. Geister worked with Treliant, NICE Actimize and Matrix International. She also held a position as the Senior Vice President of the Financial Intelligence Unit for a US based financial institution, leading the combined Fraud and Bank Secrecy Act Unit, guiding the bank out of a cease-and-desist order. Previously, for 10 years, she was Senior Director of Consulting Services and also Director of Market Planning for AML and Fraud Products at LexisNexis Risk Solutions. Debra developed products to assist clients with processes such as sanctions screening, application fraud, OFAC, PEP, KYC and EDD and 314a. She has worked with many of the largest global and domestic financial institutions. She has extensive experience with the technologies and design behind many of the products that support the Financial Services industries and all areas of AML and Fraud including, Customer Information Programs, Application Fraud, Mortgage Fraud, ACH Fraud and Sanctions Compliance, KYC, CDD and Transaction Monitoring and Investigations. Geister is also an experienced speaker and media analyst on the topics of money laundering, fraud and financial crimes.
REBEKAH LEONARD, CRCM
Rebekah is the owner of Elucidate LLC, a compliance training and consulting company. Elucidate means to “make clear, explain, throw light upon”, and describes Rebekah’s desire to illuminate the complexities of compliance with passion and fun. She’s created and produced a TRID music video parody and several Compliance Breakout escape rooms, which she frequently provides at state banking compliance conferences. She is an accomplished speaker and regularly provides webinars through BOL and Compliance Resource. Rebekah is currently serving as the VP Director of Compliance for a $6 Billion community bank in Montana. She began her career in 1995 at a private lending company, but soon settled into banking, where she’s covered nearly all of it – customer service and teller work, loan processing and review, and security and business continuity. She now oversees CRA, BSA and all aspects of compliance as a senior leader. She has successfully navigated numerous FDIC Compliance, CRA, and BSA Exams. Rebekah has a bachelor’s degree in Organizational Leadership from Chapman University (Magna cum Laude), attended the American Bankers Association National Compliance School in 2003, and has held her Certified Regulatory Compliance Manager designation since 2006. She is a BOL Compliance Guru.
KEVIN OLSEN, AAP, NCP, APRP, CHPC
Kevin Olsen is the Payments Professor bringing enthusiasm and motivation to presentations. Viewing the world as a classroom which is exemplified in the professor’s “edutainment” ed-u-tain-mint (noun\ When education is motivating, informative, and fun) style of training as he seeks to educate and inform all on the latest developments and trends in the fascinating world of electronic payments Kevin develops programs, presentations, and articles designed to orient and educate financial professionals on a multitude of electronic payment topics. Kevin is also a certified business coach helping lead organizations to innovate and communicate in the ever-changing world of payments, including building of payment strategies with a focus on product development and use cases for faster payments (RTP & FedNow). You can find the Payments Professor on YouTube, Instagram, through the Payments Podium podcast and usually speaking at an event near you.
Among his many certifications Kevin is an Accredited ACH Professional (AAP), an Accredited Payments Risk Professional (APRP), an NCP (National Check Payments Certification) and a Certified High-Performance Coach (CHPC) and holds a masters in industrial organizational psychology from Liberty University.
BRIAN CROW, CAMS
Brian Crow is managing partner and co-president for TCA Compliance and is a nationally recognized BSA/AML expert with a strong bank compliance management background and a welcome ability to provide focused educational support to TCA client banks. Crow most recently was BSA Administrator for a suburban Chicago bank, where his responsibilities included the bank’s annual assessment and audit documentation. Earlier, as Operations Officer at the same bank, Crow monitored AML activity and helped install automated AML software that allowed the bank to transition from paper to electronic CTRs. His activities were responsible for reducing debit card fraud by 95 percent at the bank. Mr. Crow has been, and continues to be, an education consultant for the Glia Group BOL Learning Connect program. It was in this role that Crow was recognized as a Bankers Online Guru in 2011. Like many of us, Mr. Crow began his banking career as a teller, working his way up to branch management responsibilities. He earned a B.A. degree from Concordia University, River Forest Illinois.
LUISA FRANCO
Luisa Franco, founder and CEO of LFP Risk Solutions, brings over 20 years expertise in compliance, risk management & AML, and often serves as the bridge between financial companies, regulatory organizations and fintechs. Her past includes several senior roles as Chief Compliance Officer, BSA/AML Officer and Chief Risk Officer, including firsthand experience leading teams through the strategy, build and implementation of compliance programs. Known for her calm, confidence and resilience and having single-handedly taken over her family’s moving business at age 14 after the death of her father, Luisa says that women are her cause, soccer clubs are her hobby and family is her passion.
DONNA OLHEISER
Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years’ experience. She has over 23 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004). Her extensive knowledge, enthusiasm, and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing.
SUSAN COSTONIS
Susan Costonis is a compliance consultant and trainer. She began her banking career in 1978 and specializes in compliance management along with deposit and lending regulatory training. Susan has successfully managed compliance programs and exams for institutions that ranged from a community bank to large multi-state bank holding companies. She has been a compliance officer for institutions supervised by the OCC, FDIC, and Federal Reserve. Susan has been a Certified Regulatory Compliance Manager since 1998, completed the ABA Graduate Compliance School, and graduated from the University of Akron and the Graduate Banking School of the University of Colorado. She regularly presents to financial institution audiences in several states and “translates” complex regulations into simple concepts by using humor and real-life examples.
STEPHANIE SCHUMACHER
Stephanie Schumacher is a consultant and former BSA Officer with more than 20 years of banking/financial services expertise. Ms. Schumacher is experienced in risk and compliance for traditional and non-traditional financial products, with a diverse history in establishing and monitoring all areas of the BSA/AML/OFAC compliance, Third Party Risk Management, and other areas of risk. Her background includes managing compliance systems in complex and fast-paced environments including the FinTech/Partner Banking/Baas partnerships industry.
PAUL NUNN
Paul Nunn is the founder of Paul Nunn Training.
He, like many in the industry, started his career in banking as a part-time teller. He now works with community banks and credit unions to develop stronger managers, improve customer service, increase sales and referrals, and have happier, more engaged employees. He is a frequent speaker at The Financial Women in Texas event, as well as state bankers’ associations across the country.
Paul is a certified coach with the International Coaching Community and an MBTI-Certified Practitioner.
He lives with his wife and two children outside of Houston, TX, where he enjoys painting, gardening, tennis and the occasional dad joke.
ERIC COLLINSWORTH
Eric Collinsworth has been actively involved in the real estate industry since 2004. He became and affiliate broker in 2005 and received the TN Certified Residential Appraiser designation in 2006. He is a compliance expert familiar with valuation related regulations. He also teaches regulatory compliance to community bankers and other associations throughout the United States. He served in a supervisory role for a multi-billion dollar financial institution headquartered in Middle Tennessee and was responsible for developing compliance forms, appraisal policies, appraisal reviews, appraisal training, and market analyses, as well as the management of the day to day operations of the appraisal department. In October 2011, Eric formed Appraisal Advisory Associates, LLC in order to share his growing knowledge and expertise and to fill a need he recognized within smaller community banks for sound advice relating to the regulatory changes in the real estate valuation portion of the industry. Since then, he has partnered with others to form three other companies in the real estate valuation industry.
JACK HOLZKNECHT
Jack has been delivering the word on lending compliance for 43 years. In 38 years as a trainer over 130,000 bankers (and many examiners) have participated in Jack’s live seminars and webinars. Jack’s career began in 1976 as a federal bank examiner. He later headed the product and education divisions of a regional consulting company. There he developed loan and deposit form systems and software. He also developed and presented training programs to bankers in 43 states. Jack has been an instructor at compliance schools presented by a number of state bankers associations. As a contractor he developed and delivered compliance training for the FDIC for ten years. Jack has a BA in Business Administration from Bellarmine University, he is a Certified Regulatory Compliance Manager, and a member of the National Speakers Association. He is also a “BOL Guru."
Contact Us
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