We have a question regarding the timing of delivery or mail of the periodic statement. We have two different grace periods in our portfolio.
If we have a 15 day grace period with a due date on the 1st, we are interpreting the number of days for the statement to print to be around 12 days prior to the payment due date.
If we have a 10 day grace period with a due date on the 1st, we are interpreting the number of days for the statement to print to be around 17 days prior to the payment due date.
Would you agree with this interpretation?