Description:
The UDAAP Masterclass is a 3-Part series that dives deep into the who, what, where, when, how and why of Unfair, Deceptive or Abusive Acts and Practices (“UDAAP.”)
Understanding UDAAP is critical as remediation and fines can be costly, and UDAAP touches every aspect of the lifecycle for financial products and services, including via your third-parties. And practically speaking, being fair, transparent and trustworthy with consumers simply makes good business sense!
UDAAP risk can be unique, unusual and even elusive, therefore managing UDAAP is part art, part science.
Each 90-minute session in this 3-part series will go beyond mere definitions and theory and will provide a framework for creating and integrating a best-in-class UDAAP Program into your Compliance Management System, with many practical tools and tips for turning theory into practice.
- Part One: 10/29/2024 (2:00 pm – 3:30 pm ET)
Overview:
In the first session, we’ll review UDAP/UDAAP basics and when, where, how it applies. You’ll learn how to stay current with UDAAP and get a more complete understanding of why proper UDAAP risk management is so critical to your institution. - Part Two: 11/6/2024 (2:00 pm – 3:30 pm ET)
Deep Dive:
In part two, we’ll share the keys to developing and managing a UDAAP program, including…
– Identifying UDAAP risk.
– Developing UDAAP controls.
– Performing a UDAAP Risk Assessment.
– Communicating with your Board. - Part Three: 11/12/2024 (2:00 pm – 3:30 pm ET)
Spotlights:
In the final part of this series, we’ll focus on targeted areas of UDAAP risk, including sales practices, marketing, fees, complaints, add-ons, auto servicing, medical financing, overdraft, and more!
Who Should Attend:
If you have responsibility for creating UDAAP controls; identifying, monitoring, measuring, managing or auditing UDAAP risk; providing reporting or oversight for UDAAP risk management; at small, medium or large banks, nonbanks, credit unions and fintechs; then this UDAAP Masterclass is for you.
Presenters:
Barbara Boccia, CRCM, MBA, JD
Barbara Boccia has more than 20 years of regulatory compliance experience as a compliance practitioner and consultant across the broad range of A-to-Z consumer regulations, including a deep expertise with principle-based regulations such as UDAAP. She has worked with financial institutions and fintechs of all sizes, supporting exams before the CFPB, Federal Reserve, OCC, FDIC, and NCUA.
Boccia is a well-known industry thought-leader, has presented at many industry events including for the ABA, CBA, and ICBA; and has written articles like “Managing UDAAP in the Digital Age” for ABA and “UDAAP Controls For Managing Risk” for the Journal of Financial Compliance. She is a member of the ABA Risk and Compliance Editorial Board.
She can be contacted via LinkedIn.
October 29, 2024