Servicing Practices

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• May 15, 2012 at 9:24 pm EDT #2474
  Connie123

  Member

  We are open on Saturdays. We have borrowers that make payments on Saturday, our receipt and date is for business day which is Mondays’ date. Should we still back date the payment to Saturday? Also, what if we have an ACH payment that is to post on a Satruday but doesn’t post until Monday, is this ok?

  May 17, 2012 at 12:43 am EDT #2908
  jholzknecht

  Keymaster

  Section 1026.36(c) of Regulation Z states,”no servicer shall fail to credit a payment to the consumer’s loan account as of the date of receipt, except when a delay in crediting does not result in any charge to the consumer or in the reporting of negative information to a consumer reporting agency…” Crediting on Monday, instead of on Saturday, increases the amount of interest that is due, resulting in an additional charge to the consumer. the Commentary to Section 1026.36 states, “The “date of receipt” is the date that the payment instrument or other means of payment reaches the mortgage servicer.”

  You need to credit payments on the date of receipt (Saturday) or you must follow the procedures for establishing a payment requirement as explained in the regulation.

  February 4, 2013 at 7:52 pm EST #3052
  newbee05

  Participant

  On the ACH question, if a payment is scheduled to be made on a date that falls on a non-business day, it is my understanding that we process the ACH on the following business day, but the payment is made effective the date of the transfer.

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