Good morning,
We currently require our members to use dual sign on to submit an ACH or wire through commercial online banking. Basically, one person has to login and create the file and another has to login and submit the file in order for it to be sent. This does help with red flags and corporate account takeover on business accounts. We are looking at allowing some of our members to use single sign on to help those small businesses. What issues does anyone see with this being done? Also, I don’t know if it is necessary to have anything in the agreement discussing dual or single sign on because I feel that we cannot hold the member more responsible for utilizing single sign on. What are your thoughts on adding anything to the agreement?
Thanks for your help.