October 1, 2013 at 9:02 pm EDT
#4007
rcooper
Member
I believe they are probably referring to the new mortgage servicing requirement under the new 12 CFR 1024.37(d)(2). You can find it here: https://files.consumerfinance.gov/f/201301_cfpb_final-rule_servicing-respa-amendments.pdf .
This is effective January 10, 2014.