If you receive the dispute from the CRA, then they received the dispute from the customer and have the responsibility of notification. Take a look at section 611 of the FCRA: https://www.ftc.gov/os/statutes/031224fcra.pdf
If you receive the dispute from the CRA, then they received the dispute from the customer and have the responsibility of notification. Take a look at section 611 of the FCRA: https://www.ftc.gov/os/statutes/031224fcra.pdf