Description
Checklists are designed to simplify tasks related to reviewing products and services for the presence of unfair, deceptive, or abusive acts or practices. The UDAAP Service and Collections Checklist evaluates the policies and procedures related to the servicing of credit products, and the methods used to collect the debt to ensure the bank is not engaging in unfair, deceptive, or abusive acts or practices. An evaluation of products currently offered should be performed, and an evaluation for any new, or revised product should occur before the product is offered to customers.
