Information that is legally required to be made available to a consumer in writing, may be delivered electronically as long as there is prior compliance with the Electronic Signatures in a Global and National Commerce Act (ESIGN Act), 15 U.S.C. §7001 et seq. Provided in accordance with the ESIGN Act, electronic signatures, documents, and records for transactions have the same validity as written signatures and printed documents. The ESIGN Act preempts state laws to the contrary.
The E-Sign Procedures Update is designed to implement process to reduce the risk of issues related to serving customers with electronic signatures.